Resume

Fejomir Reyes

Administrative Support • Operations • Reporting • Web & Digital Projects

Results-driven professional with 10+ years of experience supporting operations, customer service, reporting, data management, workflow organization, and digital project execution. Known for learning tools quickly, improving visibility through clear reporting, and helping teams stay organized, efficient, and deadline-focused.

10+ Years of cross-functional experience
30–50% Lead follow-up improvement via CRM automation
3 Featured portfolio projects below

Professional Summary

Experienced in administrative support, operations coordination, reporting, customer-focused workflows, CRM support, content execution, and web-related project assistance. Strong background in organizing information, maintaining records, producing clear reports, and supporting fast-moving teams with accuracy and consistency.

Core Skills

Web Design & Development
Analytics & Reporting
Data Management
Marketing & Content Creation
Operations & Administration
CRM & Workflow Support

Education

Bachelor’s Degree in Information Technology
De La Salle University - Dasmarinas
Jun 2007 – Mar 2012

Value Snapshot

Combines administrative reliability, reporting accuracy, and digital execution. Comfortable supporting business operations, improving workflows, organizing records, and contributing to client-facing web and content projects with a clean, professional standard.

Professional Experience

Sep 2022
Present

Assistant Manager

Dominos Pizza • Fort Saskatchewan, Alberta, Canada
  • Created weekly operational reports and maintained visibility on store performance.
  • Supervised staff, upheld compliance standards, and supported efficient daily operations.
  • Optimized workflows during high-volume hours to keep service consistent and organized.
Jan 2019
Present

Virtual Assistant

Self-Employed • Edmonton, Alberta, Canada
  • Managed incoming communication, internal coordination, and information flow.
  • Set up and maintained manual and digital filing systems.
  • Compiled data, statistics, and supporting information for research and reporting tasks.
  • Integrated CRM and automation systems that improved lead follow-up speed by 30–50%.
Feb 2019
Jan 2020

Account Analyst

Intellicare • Makati, Philippines
  • Worked extensively with Excel-based records and data analysis requests.
  • Interpreted data and delivered client reports based on specific criteria.
  • Analyzed and maintained customer account activities and documentation accuracy.
Aug 2014
Apr 2018

Virtual Assistant

TaskUs, Inc. • Imus, Philippines
  • Moderated content and maintained support workflow quality.
  • Resolved inquiries while upholding IP-related standards and processes.
  • Delivered data-driven insights to support operations and service quality.
Aug 2012
Jul 2013

Business Process Associate

American Data Exchange Corporation • Muntinlupa, Philippines
  • Processed accounts payable documents, invoices, and credit notes.
  • Worked in imaging and document-management systems with accuracy and consistency.
  • Maintained and updated process notes for operational continuity.

Selected Portfolio

A curated portfolio section designed for quick review by hiring managers, highlighting website work, project purpose, and the kind of business problem each site helps solve.

Business IT Dicar Networks website preview

Dicar Networks

dicarnetworks.com

A professional B2B website for managed IT, cybersecurity, cloud, backup, and business technology services. The layout is structured to communicate trust, reduce friction, and help business owners quickly understand service value and industry fit.

Purpose
Present proactive IT and cybersecurity services in a clear, credible format for manufacturers and SMBs.
Highlights
Service-led structure, strong clarity, professional messaging, and conversion-focused business presentation.
E-Commerce Starbox Gifts website preview

Starbox Gifts

starboxgifts.com

A gift-focused e-commerce experience built around personalized and curated gift boxes. The site supports product discovery, occasion-based shopping, personalization, and a polished customer journey that makes custom gifting feel simple and premium.

Purpose
Help customers browse, personalize, and purchase meaningful gift products with a smooth shopping flow.
Highlights
Product storytelling, occasion-led browsing, premium presentation, and customer-focused merchandising.
Agency Portfolio Joe Web Solutions website preview

Joe Web Solutions

joewebsolutions.com

A portfolio-style business website showcasing modern web design services for small businesses. It presents service offerings, value messaging, and project samples in a straightforward format that supports credibility, quick scanning, and lead generation.

Purpose
Showcase website services and selected projects while positioning the brand as a clean, results-focused partner.
Highlights
Clear service framing, portfolio presentation, small-business positioning, and easy-to-scan layout.